Terms & Conditions

Orders & Acceptance

By submitting an order, you confirm that the information provided during checkout is accurate and that you are authorized to use the selected payment method.

Orders may be reviewed before fulfillment. An order may be declined or canceled where reasonably necessary because of suspected fraud, payment failure, incorrect pricing, unavailable inventory, technical error, legal restrictions or another legitimate operational reason.

Product Descriptions & Appearance

We aim to present accurate information about our makeup tool accessories, including their intended use and principal features.

Minor differences in appearance may occur because of screen settings, lighting, manufacturing variation or other reasonable factors. Product descriptions on the applicable listing remain the reference for the features presented.

Prices, Discounts & Charges

Product prices, available shipping charges, discounts, taxes where applicable and the final order total are displayed during checkout before an order is submitted.

Please review the complete amount shown at checkout before confirming payment.

Payment Authorization

Available payment methods are displayed at checkout. Orders are subject to successful payment authorization and applicable fraud or security checks.

If a payment cannot be authorized, the order may not be completed or fulfilled.

Order Processing Time

Orders are normally processed within 2–4 business days after payment confirmation.

During holidays, promotional periods or unusually high order volumes, processing may require up to 5 business days.

Shipping & Delivery

Standard shipping to supported United States destinations generally requires 10–15 business days in transit after dispatch.

Applicable shipping charges are displayed during checkout.

Depending on inventory availability, product location and destination, orders may be fulfilled from our facilities or designated fulfillment partners.

Actual delivery timing may vary according to shipping conditions and carrier operations.

Returns & Refunds

Eligible products may generally be returned within 30 calendar days after confirmed delivery, subject to our Return & Refund Policy.

Approved refunds are issued to the original payment method and are generally processed within 5–10 business days after the returned product has been received and inspected.

Please contact customer support before sending a return and follow the return instructions supplied after review and approval.

Order Cancellation

Customers may request cancellation by contacting customer support promptly before fulfillment begins.

Cancellation cannot be guaranteed after fulfillment or shipment has started.

No cancellation fee is charged when an order is successfully canceled before fulfillment.

Damaged, Defective or Incorrect Items

If a product arrives damaged, defective, incorrect, incomplete or materially different from its description, contact us with your order information and supporting photographs or videos where appropriate.

After review, a reasonable replacement, refund or return solution will be provided according to the circumstances.

Promotional Offers

Promotional offers may be subject to eligibility requirements, expiration dates, product restrictions or other conditions presented with the applicable promotion.

Please review the conditions shown for an offer before relying on it when placing an order.

Errors, Corrections & Availability

Genuine pricing, description, inventory or technical errors may be corrected when identified.

If an error materially affects an order already submitted, an appropriate explanation and available resolution will be provided.

Mandatory Consumer Rights

Nothing in these Terms and Conditions is intended to exclude or restrict mandatory consumer rights that cannot lawfully be excluded or limited under applicable law.